From almost the dawn of the age of software more than 50 years ago, there has been a communication gap between business and IT. For almost as long we have sought solutions, but they always seem to elude us. Meanwhile, the gap has grown into a chasm that now needs a fairly substantial bridge.
From the business you may hear that ”we have no confidence in IT’s ability to deliver useful solutions”, or “we have limited visibility of progress, risks and problems”, and “we don’t know how we should measure the value of our investments in IT.” Read More