In an earlier blog (Nov 2009: Closing the Gap between Business and IT) I described the gap between business and IT and suggested a way forward: we must speak the same language. That language must be more than just a spoken language; some simple drawings or models are often useful. However, beware of business models inspired by software models, which assume an underlying abstract computational machine. We must work together pursuing common goals and results - without resorting to passing documents from one side to the other. And we must deliver high-quality results on regular intervals.
Forrester says we should have a “fusion” of the business and IT, going beyond mere alignment. The idea is sound, but it is better to get them to play on the same team together and win.