Requirements Management

How to stop thinking about business as “the customer” and IT as “the vendor” by Ivar Jacobson

How to stop thinking about business as “the customer” and IT as “the vendor”In my last three blogs, I discussed how we can close the gap between the business and IT. I summed up the way forward with the advice to stop thinking about the business as the customer and IT as the provider. Instead, let them work together in teams (similar to members of a soccer team), responsible directly to management.

It will not be an easy journey, but here are some steps along the way:

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The Kernel Journals 1: The Hegelian Dialectic of Software Engineering

The Kernel Journals 1: The Hegelian Dialectic of Software EngineeringWe in the software development industry face a seemingly intractable problem. We have learnt the lesson that prescriptive process is a bad thing. Process bureaucrats sitting in ivory method towers, telling highly-skilled professionals how to do their job and setting the process police on them if they don’t follow their instructions to the letter, can (unsurprisingly) be really quite damaging. It disempowers the development team  and engrains apathetic attitudes along the lines of “When we inevitably under-deliver, it will not be our fault, but the fault of these ludicrous process hoops that we are forced to jump through, instead of being able to focus on writing great software”.  The agile revolution was software engineering’s way of learning this lesson, and the agile manifesto pledge to value “people over process” and “software over documentation” has got to be right. But (… there was always a “but” coming …), we are already finding that the opposite extreme of little or no explicit process isn’t going to cut it either, because it leaves too many problems unsolved, such as: Read More

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